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Live Chat: Get answers via instant messaging

If you are a UT Southwestern-affiliated fan of instant messaging (IM), try the Library's Live Chat IM service! Send us your brief question via IM, and one of our information specialists will respond shortly, during Live Chat service hours of 7 a.m. to 9 p.m. Monday through Friday. To ask complex questions, use the Ask a Librarian link from the Library Web site or call 214-648-2001.

To try Live Chat, simply download a messenger service (Yahoo, MSN/Hotmail, or AOL). Create an individual account if you do not have one. See the Live Chat information page on the Library Web site for more information, including how to add the appropriate contact to your friend/buddy list. You must be on campus or use VPN (Virtual Private Network) to see the appropriate contact names.

We welcome your comments, questions and suggestions about Live Chat; send them to Shobana Jayaraman. You are also invited to fill out a brief survey about our Live Chat service.

Posted on May 5, 2008 |  | 

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