Library News

« Previous Entry | Library News Home | Next Entry »

Live Chat: Get answers via instant messaging

Posted on May 5, 2008

If you are a UT Southwestern-affiliated fan of instant messaging (IM), try the Library's Live Chat IM service! Send us your brief question via IM, and one of our information specialists will respond shortly, during Live Chat service hours of 7 a.m. to 9 p.m. Monday through Friday. To ask complex questions, use the Ask a Librarian link from the Library Web site or call 214-648-2001.

To try Live Chat, simply download a messenger service (Yahoo, MSN/Hotmail, or AOL). Create an individual account if you do not have one. See the Live Chat information page on the Library Web site for more information, including how to add the appropriate contact to your friend/buddy list. You must be on campus or use VPN (Virtual Private Network) to see the appropriate contact names.

We welcome your comments, questions and suggestions about Live Chat; send them to Shobana Jayaraman. You are also invited to fill out a brief survey about our Live Chat service.

Looking for a Library News article?

Articles by Subject

Articles by Date

Use the search box at the top area of the Library Web site.
Use multiple search terms or quotation marks around your search terms.

"Methods in Molecular Biology"

For best results, change the default search option from Library Web Site to Library News.

Hours
Email/Phone

South Campus (main)
Mon-Fri:	7 a.m.-12 a.m.
Sat:	10 a.m.-10 p.m.
Sun:	12 p.m.-12 a.m.
(View Orientation Video)

North Campus Branch
24/7 via badge entry.
(View Orientation Video)

Holiday Schedule

-	Email your reference question.
-	Phone the Library 214.648.2001.
-	Request a training session.
-	Request a customized class.
-	Request a literature search.
-	Order a journal article or book from Interlibrary Loan. Hand delivery available for Faculty and Staff.
-	Tell Us What You Think about our services and programs.